Terms and Conditions
These Terms and Conditions explain the arrangements that apply when using Modalerts.shop, including website access, product information, order processing, payments, shipping, cancellations, returns, refunds and customer communications.
- 1. About These Terms
- 2. About Modalerts.shop
- 3. Website Use
- 4. Product Information
- 5. Prescription Medicines and Medical Information
- 6. Placing an Order
- 7. Customer Order Information
- 8. Payment Arrangements
- 9. Pricing and Price Information
- 10. Shipping and Delivery
- 11. Order Cancellations
- 12. Returns and Refunds
- 13. Customer Communications
- 14. Account and Website Security
- 15. Intellectual Property
- 16. Third-Party Links and Services
- 17. Website Availability and Updates
- 18. Limitation of Liability
- 19. Customer Rights
- 20. Changes to These Terms
- 21. Related Website Policies
- 22. Contact Us
They outline the responsibilities of customers and the website, explain how orders are handled and identify where further policy information is available.
Please read these Terms and Conditions before placing an order. They should be considered alongside our other published policies and any legal requirements applicable to the products and transactions concerned.
1. About These Terms
These Terms and Conditions apply to visitors and customers using Modalerts.shop, whether browsing product information, submitting enquiries or placing orders.
They should be read alongside our Privacy Policy, Cookie Policy, Payment Information, Shipping & Delivery, Returns & Refunds and Medical Disclaimer.
Separate policies provide further details about specific aspects of website operation. Nothing in these Terms removes statutory consumer rights or protections that cannot lawfully be excluded.
2. About Modalerts.shop
Modalerts.shop is a UK-focused ecommerce website operated by an overseas business. It provides product information and listings concerning modafinil and armodafinil, including Modalert and Waklert products.
The website serves an ecommerce and product-information purpose. It does not represent itself as a UK-registered pharmacy, prescribing clinic or healthcare provider.
Product listings do not establish regulatory authorisation, prescribing authority or eligibility for supply in the United Kingdom.
3. Website Use
Visitors must use Modalerts.shop lawfully and responsibly, without disrupting website functionality or other users.
Prohibited activities include:
- Attempting unauthorised access to website systems or accounts.
- Interfering with website security or availability.
- Using automated systems that place unreasonable demands on the website.
- Providing deliberately false order or contact information.
- Infringing applicable intellectual-property rights.
- Using website services for fraudulent or unlawful purposes.
Reasonable measures may be taken to investigate or address misuse, subject to applicable legal requirements.
4. Product Information
Modalerts.shop aims to provide clear product descriptions, including relevant information about active ingredients, labelled strengths, packaging and product identification.
Descriptions may be corrected or updated as information changes. Packaging, presentation and other product characteristics may also vary.
Although reasonable care is taken with published information, permanent accuracy or availability cannot be guaranteed.
Customers may contact Customer Support if any product information appears unclear, incomplete or inconsistent.
5. Prescription Medicines and Medical Information
Modafinil is a prescription-only medicine in the United Kingdom. Regulatory requirements concerning armodafinil depend on the relevant product, classification and jurisdiction.
Website content is intended for general information and product identification. It does not constitute medical advice, diagnosis, prescribing or an assessment of individual suitability.
Modalerts.shop does not undertake personalised medical assessments.
The existence of a product listing or ordering facility does not establish that a medicine is authorised for UK supply or that prescription, supply and import requirements have been satisfied.
Further information about these limitations is provided in our Medical Disclaimer.
6. Placing an Order
Modalerts.shop follows an order-confirmation process before issuing payment instructions. No payment is collected directly at website checkout.
The standard process is:
- The customer places an order through Modalerts.shop.
- An order-confirmation request is sent by email.
- Where a mobile number is available, the same request may also be sent via WhatsApp.
- The customer confirms the order.
- Payment instructions are provided following confirmation.
- The customer makes payment using those instructions.
- A thank-you or payment-acknowledgement email is sent.
- Where WhatsApp is available, a payment acknowledgement may also be sent through that channel.
- The 48-hour dispatch target begins when payment is made.
- Tracking information is provided after dispatch.
This describes the operational process and does not determine when a legally binding contract is formed.
All orders remain subject to applicable legal and regulatory requirements.
7. Customer Order Information
Customers are responsible for providing accurate and sufficiently complete information when submitting an order.
Relevant information may include a name, email address, delivery address, optional mobile number and order details.
Customers should review their information and notify Customer Support if an error is identified.
Incomplete or inaccurate details may affect order confirmation, payment communications, dispatch arrangements or delivery.
Where clarification is necessary, Customer Support may contact the customer using the information provided.
8. Payment Arrangements
Payment is not taken directly through website checkout. Instructions are provided only after the customer has submitted and confirmed an order.
Customers should review the payment information received and contact Customer Support if clarification is required before making payment.
For security reasons, customers must never send full payment-card numbers, CVV or security codes, banking passwords, authentication codes, account login credentials or personal passwords through email, WhatsApp, contact forms or customer-support channels.
Further details are available in our Payment Information policy.
9. Pricing and Price Information
Prices displayed on Modalerts.shop may change. Customers should review the relevant product price and order information before making payment.
Occasional pricing errors or discrepancies may occur. Where an error is identified, clarification or correction may be necessary before an affected order proceeds.
Customers may contact Customer Support if the website price differs from the information subsequently provided with payment instructions.
Any correction or handling of an affected order remains subject to applicable consumer rights and legal obligations.
10. Shipping and Delivery
Modalerts.shop operates with a target of dispatching orders within 48 hours from the time payment is made.
This is a dispatch target, not a guaranteed delivery period.
Dispatch means that an order has been sent for delivery. Subsequent delivery times may depend on transport arrangements, external disruptions and other circumstances beyond the website’s direct control.
Tracking information is provided after dispatch.
Further information about shipping arrangements and delivery expectations is available in our Shipping & Delivery policy.
11. Order Cancellations
Customers wishing to request cancellation should contact Customer Support with their relevant order details.
The handling of a cancellation request may depend on the order’s current status, the applicable Returns & Refunds policy and relevant legal requirements.
Submitting a cancellation request does not necessarily mean that the order has been stopped or cancelled.
Any statutory cancellation rights that apply to the transaction remain unaffected by these Terms.
12. Returns and Refunds
Returns, refunds and related order concerns are addressed through our separate Returns & Refunds policy.
Customers should consult that policy for information about applicable procedures and the handling of individual requests.
The outcome may depend on the circumstances of the order and relevant consumer-protection requirements.
These Terms do not introduce additional return periods, refund deadlines, replacement guarantees or charges beyond those established by the relevant policy and applicable law.
13. Customer Communications
Email is the primary channel for order-related communications.
Where customers provide a mobile number and WhatsApp communication is available, order-confirmation requests and payment acknowledgements may also be sent through WhatsApp.
WhatsApp communication is optional rather than mandatory.
Customers may submit enquiries using the website contact form or published customer-support email address.
Accurate contact information helps the website communicate about orders. Response times may vary according to the nature of an enquiry and operational circumstances.
14. Account and Website Security
Customers should protect personal information and any account credentials associated with website use.
Where account functionality is available, login details should be kept confidential and protected against unauthorised access.
Modalerts.shop does not require customers to disclose passwords, banking login credentials, card security codes or authentication codes through customer-support communications.
Suspicious messages claiming to represent the website should be checked using the contact details published on Modalerts.shop before information is shared or payment is made.
15. Intellectual Property
Original website text, graphics, design elements and branding may be protected by applicable copyright, trademark and other intellectual-property laws.
Visitors may access website content for ordinary personal browsing and information purposes.
Unauthorised reproduction, redistribution or commercial use of protected material may infringe the rights of its owner.
Product names, manufacturer trademarks, logos and other third-party materials remain the property of their respective rights holders. Their appearance does not imply ownership or manufacturer endorsement by Modalerts.shop.
16. Third-Party Links and Services
Modalerts.shop may refer visitors to external websites, information sources or third-party services relevant to website functionality.
These providers may have their own terms, privacy notices and operating arrangements.
Customers should review the relevant information when interacting with external services.
Modalerts.shop does not control all third-party content or operations. Any responsibility arising from third-party involvement remains subject to the circumstances and applicable law.
17. Website Availability and Updates
Website access may occasionally be affected by maintenance, technical problems, software updates, hosting issues or connectivity disruptions.
Modalerts.shop may update website content, product listings, features and page layouts as part of normal operation.
Continuous or uninterrupted access cannot be guaranteed.
Customers experiencing difficulties with website functionality or order information may contact Customer Support through an available channel.
18. Limitation of Liability
Modalerts.shop aims to maintain accurate website information and administer orders in accordance with its published arrangements and applicable obligations.
Website services, external communications and delivery operations may be affected by circumstances outside the business’s reasonable control.
Any limitation of responsibility must be interpreted in accordance with applicable law.
Nothing in these Terms excludes liability that cannot lawfully be excluded or restricts mandatory consumer rights and remedies.
19. Customer Rights
Customers may have rights under applicable consumer-protection legislation that operate independently of these Terms and Conditions.
Those rights may concern product descriptions, delivery, cancellation, defective goods, refunds or other transaction-related matters.
Nothing in these Terms overrides statutory protections or remedies that cannot legally be restricted.
Customers may raise order-related concerns through Customer Support. The handling of each matter will depend on its circumstances and applicable legal requirements.
20. Changes to These Terms
Modalerts.shop may update these Terms and Conditions to reflect changes in website operations, related policies or relevant requirements.
Revised Terms will take effect from their publication unless otherwise specified, subject to applicable law and any rights or obligations already established.
Customers should review the current published Terms when using the website or placing subsequent orders.
21. Related Website Policies
The following pages provide additional information about Modalerts.shop and its operations:
- Privacy Policy: Collection and handling of personal information.
- Cookie Policy: Cookies and related website technologies.
- Payment Information: Order confirmation and payment arrangements.
- Shipping & Delivery: Dispatch procedures and delivery information.
- Returns & Refunds: Cancellation, return and refund arrangements.
- Medical Disclaimer: Limitations of medicine-related information.
- Contact Us: Customer enquiries and available support methods.
These policies should be considered alongside the Terms and Conditions where relevant.
22. Contact Us
Customers with questions about these Terms, an existing order or a website policy may contact Modalerts.shop through its published customer-support email address or website contact form.
Order-related enquiries should include sufficient information to identify the relevant transaction.
Passwords, authentication codes and sensitive payment credentials must not be included in customer-support messages.
Questions About These Terms?
Contact Customer Support through our contact form. Include your order reference where relevant, and avoid sharing passwords, payment details or unnecessary medical information.